How to Find a Good AV Supplier in Sydney
Ever dreamt of having your own home cinema? With a good AV supplier, the sky’s the limit! But how exactly can you find a good one? In this article, we are going to provide some tips and insights on how to find a the right AV supplier in Sydney for you.
Know What You Want
Have an idea in your head about what you want to accomplish from your AV System. You don’t need to be too specific, but have some ideas. A good AV Supplier should be able to fill in the blanks, make some suggestions and come up with a solution that will work for you. You should be able to bounce some ideas back and forth, and remember that “AV” covers a wide area so if your supplier is making a lot of suggestions, they aren’t necessarily trying to get you with an “up-sell” they are just giving you suggestions so you can make an educated decision on what it is that you want.
Do you want a custom-designed home theatre room? Do you want to automate your home? Are you interested in trying out a multi-room home audio set-up? There are many options to explore when it comes to audio-visual systems and most of the time there are multiple ways to go about it, so be open to ideas, but at the same time make sure your specific needs/wants are being addressed.
Check Their Specialisations
Once you have a fair idea of what you want, you can look for suppliers whose specialisations match your needs. Some suppliers may be limited to home theatre installation, or perhaps multi-room home audio set-ups and may not have the capacity yet for home automation services. Be sure to look around and find a match that works for you.
Review Their Previous Works
Looking for a good AV Supplier in Sydney is a lot like searching for the perfect home. There are so many options out there, but which one is the right fit for you? Everybody is going to tell you they are the best, and so they should. If they didn’t believe they are the best they wouldn’t have started their own business. But it’s not always about being the best, sometimes there can be a clash of styles, and what one business offers might not necessarily fit in with your lifestyle. This is why you should always check the company’s website and have a look at the Gallery of previous work. I’d even say to go one step further and check if the business has a Facebook or Instagram page. The Gallery on the website will generally be well-refined photos from a professional photographer, so they are always going to look good. But what you want to look for is the “everyday photos” on the social media pages. Just raw, un-adulterated photos, taken on the installers iPhone and uploaded for the world to see. These are the photos that tell the real story.
Listen to What Other People Say About Them
Check their website for testimonials. See what past customers have had to say. Yes, I know what you’re saying, the business owner can pick and choose what testimonials they want to post, or even make up their own to make themselves look good. This is where Reviews come in to play. Most businesses will have reviews left on them, which is completely out of the business owners hands. A high star rating is important, but also spend the time to have a read through the reviews. Reading past reviews is the best way to get some honest feedback on a business.
Professional Communication and Service
After you have finished gathering enough information and have come up with at least three candidates, you can now move on to the next stage – make contact. There is no better way to know than to experience their initial services for yourself.
The moment you get in touch, observe the way they interact with you, their customer. Are they rude? Pushy about new products? Are they willing to listen to your ideas? Or are they coming up with their own? These are some of the questions you should bear in mind when communicating with your prospected AV suppliers.
Important Questions to Ask:
When you begin with your initial consultation, asking the following questions can help you further gauge their services.
Can you afford their rates?
Have a budget in mind from the get go, and make sure it’s realistic. Don’t come in expecting a Custom Dolby Atmos Home Theatre with a $1000 budget. “tell him he’s dreaming”, it’s just not going to happen. Having a realistic budget in mind from the start is good for you, and the installer. Because there are so many ways of doing things within the world of AV, we can generally customise a solution to fit inside your budget.
If you’re budget is a bit low, your installer should communicate with you that “yes we can do this for you, but in order to fit in with your budget you will lose this feature, or that feature” On the flip side, we can do everything you have asked for and we have come in under your budget, do you want to save some money, or would you like to use the leftover money to upgrade your speakers? There is always another option.
Can they provide custom solutions?
Different people will need AV suppliers for different reasons. In our many years in the industry, we have come to realize that no two clients will have the same exact requests. AV suppliers that truly care about the best interests of their customers will provide solutions that are tailor-made for each client.
See, not all AV systems are the same. They might run on the same principles, but certain nuances need to be factored in. These are things like the layout of the system design, colour schemes, products and models used, and so on. Can they truly provide solutions based on your unique specifications or are they just selling you a package off the shelf?
If you are looking for a good AV supplier in Sydney, then look no further than Sydney City Audio Visual.
We hope that these tips will be useful in your journey to finding the right AV suppliers in Sydney. But if you are stuck in a rut as to who to use, don’t be scared to give us a go. We’d love the opportunity to help.
We have been operating for many years as a reputable AV supplier in Sydney. We have built a name of quality and dedication to servicing homes that need AV solutions. Contact us today to learn more about how we can help you.